Built for small-engine repair.

Lawnmowers, chainsaws, outboards, generators. Once-a-year customers who'd rather see status on WhatsApp than phone you on a Saturday morning.

Sound familiar?

“Customer brings the mower in every spring. Last year's notes are in a notebook you've since lost.”
“Parts from manufacturers that take three weeks to ship a carburettor. Customer doesn't know.”
“Most of your customers won't sign up for an app. They use WhatsApp. So should your shop software.”

Seasonal once-a-year customers shouldn't have to remember a new login every spring.

1
Customer drops it off.
You scan / type in their phone and a description. Benchworks creates the ticket and texts them a status link automatically.
2
You work the bench.
Mark stages — diagnosed, parts ordered, ready for collection. Every change pings the customer on WhatsApp.
3
They check status whenever.
No login. No app. Their signed status link works from any phone. They stop phoning you.
4
They collect, you close the ticket.
Repair history stays attached to their record. Next time the same kettle / phone / mower comes in, you have context.

✓Per-engine history that survives the off-season.
✓Parts-on-order status that pings the customer when stuff lands.
✓Quote ranges for awkward parts — not pretending you can fix a 12-year-old Stihl for a fixed fee.

We mined a year of public complaints about every other shop CRM out there. Here's what we built differently — because we run a shop too.

Cancel in one click. We won't fight you tooth and nail.
No retention call, no 'are you sure', no hostage support ticket. The Cancel button cancels.
No 20% WhatsApp markup. You pay Meta what Meta charges.
Most CRMs add their own per-message surcharge on top of Meta's. We pass Meta fees through at cost.
Your data is yours. Export it any time — no ransom.
CSV / JSON export of every ticket, message, and customer, from any plan including the free trial.
We bill you for customers you actually serve — not strangers who DM "hey".
A DM that never becomes a ticket is free. We only count contacts you've actually engaged with.
Bring your own AI keys. We don't markup tokens.
Plug in your Anthropic / OpenAI / Gemini key. The bill goes to you direct. Our flat platform fee stays flat.

All plans bring your own AI keys (Anthropic / OpenAI / Gemini). You pay the AI bill direct — usually $5-15/month. No markup from us.

Solo

$49

/ month · BYOK

One technician. Drop-off / collect / WhatsApp.

Growth

$129

/ month · BYOK

Three to ten staff. Multiple workbenches.

Multi

$299

/ month · BYOK

Multi-location or chain. Same backend.

Free during the design-partner phase — first cohort of shops gets a year free in exchange for honest feedback. No credit card to start.

Set up your shop in under five minutes. No credit card.