Built for bicycle repair.

Seasonal volume, complicated repairs, customers who know what a wheel-true should cost. You need software that bills like your shop runs.

Sound familiar?

“Spring rush, then a drought. Your CRM bills you the same in November as it did in April.”
“Customer with a $5k bike wants daily updates. Customer with a $300 bike wants to be left alone. Same shop, same software.”

Seasonal shops shouldn't pay for empty months.

1
Customer drops it off.
You scan / type in their phone and a description. Benchworks creates the ticket and texts them a status link automatically.
2
You work the bench.
Mark stages — diagnosed, parts ordered, ready for collection. Every change pings the customer on WhatsApp.
3
They check status whenever.
No login. No app. Their signed status link works from any phone. They stop phoning you.
4
They collect, you close the ticket.
Repair history stays attached to their record. Next time the same kettle / phone / mower comes in, you have context.

✓Billed on engaged contacts, not total inventory of customers.
✓Different status cadence per ticket — silent for the casual ride, loud for the wedding-gift carbon bike.
✓Per-bike history so the regular tune-up customer's preferences carry over.

We mined a year of public complaints about every other shop CRM out there. Here's what we built differently — because we run a shop too.

Cancel in one click. We won't fight you tooth and nail.
No retention call, no 'are you sure', no hostage support ticket. The Cancel button cancels.
No 20% WhatsApp markup. You pay Meta what Meta charges.
Most CRMs add their own per-message surcharge on top of Meta's. We pass Meta fees through at cost.
Your data is yours. Export it any time — no ransom.
CSV / JSON export of every ticket, message, and customer, from any plan including the free trial.
We bill you for customers you actually serve — not strangers who DM "hey".
A DM that never becomes a ticket is free. We only count contacts you've actually engaged with.
Bring your own AI keys. We don't markup tokens.
Plug in your Anthropic / OpenAI / Gemini key. The bill goes to you direct. Our flat platform fee stays flat.

All plans bring your own AI keys (Anthropic / OpenAI / Gemini). You pay the AI bill direct — usually $5-15/month. No markup from us.

Solo

$49

/ month · BYOK

One technician. Drop-off / collect / WhatsApp.

Growth

$129

/ month · BYOK

Three to ten staff. Multiple workbenches.

Multi

$299

/ month · BYOK

Multi-location or chain. Same backend.

Free during the design-partner phase — first cohort of shops gets a year free in exchange for honest feedback. No credit card to start.

Set up your shop in under five minutes. No credit card.